Shipping policy

Thank you for shopping with Zeviko. We aim to make your shopping and delivery experience simple, reliable, and convenient.

Delivery Time

Orders are generally delivered within 3–7 business days after successful order processing.

Delivery times may occasionally vary depending on your location, courier availability, public holidays, weather conditions, or other circumstances beyond our control.

Free Shipping

We offer FREE SHIPPING on eligible orders across India.

Any applicable charges, if introduced for a particular product or location, will be clearly displayed before checkout.

Order Processing

Once your order is successfully placed, it will be processed and prepared for shipment.

After the order is shipped, tracking information will be provided when available so you can follow the delivery status of your order.

Cash on Delivery (COD)

Cash on Delivery (COD) is available on eligible orders and serviceable locations.

COD availability will be shown during checkout.

Online Payments

We also accept secure online payment methods available at checkout.

Order Tracking

Once your order has been dispatched, you may receive a shipping confirmation containing your tracking details.

Please allow some time for the courier's tracking system to update after dispatch.

Delivery Delays

Although we aim to deliver orders within 3–7 business days, unexpected delays may occasionally occur due to courier operations, weather, holidays, remote locations, or other circumstances outside our control.

If your order is significantly delayed, please contact our customer support team with your order number.

Incorrect Delivery Information

Customers are responsible for providing accurate shipping details, including their name, complete address, PIN code, and phone number.

Please contact us as soon as possible if you notice an error in your shipping information. Once an order has been shipped, we may not be able to modify the delivery details.

Need Help?

If you have any questions regarding your shipment or delivery, please visit our Contact Us page.

Please include your order number when contacting us regarding an existing order so we can assist you more efficiently.

Thank you for choosing Zeviko.